Shipping policy

Free worldwide shipping

Don't worry about shipping fees, as LumeTone customers we'll cover this for you regardless of the order value. We work with reliable logistics partners to ensure that you product reaches you safely and promptly. 

Delivery times

United Kingdom: 7 - 9 working days - FREE

United States: 5 - 7 working days - FREE

Rest of the world: 7 - 9 working days - FREE

Please note that delivery times are estimates and are subject to change due to factors beyond our control such as customs delays.

Shipment tracking

After your order has been shipped, you will receive a shipping confirmation email that contains a tracking link. This can be used to track the progress of your delivery.

Customs and import duties

Customs or import fees may apply for orders shipped outside the EU. These fees are set by the destination country and must be borne by the recipient. Lux Cove has no influence on these fees and cannot predict their amount. 

Further information

If you have further questions about shipping or need assistance, our customer service team will be happy to help. Simply contact us via our contact page.